If there was a technical issue with your film that is due to a streaming or programming issue and it is not resolved within 48 hours, you are entitled to either exchange the film for another, or request a refund. If your film does not play due to the internet connection or speed of your computer, we recommend visiting a friend's house with a better connection speed. Bring popcorn . Refunds are supplied by check to the address on your account within 30 days.

Exchange or refund requests can be sent to info@crushedplanet.com